Support Center

General Settings 7

• Online Order Settings
• Accounting Settings
• Edit Credit Card PDF Password
• Manage Employees
• Edit Admin Account Details

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Account Settings 8

• Customer Notifications
• Customer Order Reminder Email
• Store Order Notifications - Email Notification
• Store Notifications - Fax Notification
• Store Notifications - Phone Notifications

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Marketing Settings 6

• Marketing Letter Settings
• Loyalty Program
• Coupons Explanation For All The Fields You Will Find When Creating A New Coupon
• How to Create A Book A Meeting Page
• Using Your Book A Meeting Link

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Global Settings 35

• Customer Permissions
• Credit Card Processing
• Order Entry Settings - Hide Notification Settings
• Order Entry Settings - Pre-Select Notification Settings
• Order Entry Settings - Row Settings, Anniversary Reminder Setting, Ready Time Setting, Customer Detail Box Setting, Kitchen Ready Time Setting, Coupon Setting

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Restaurant Locations 14

• How to create a new location for your CaterZen account (A New Location Bubble)
• Changing your location's basic information (Your location's name bubble)
• How to change or add your sales tax rate (Sales Tax Rate link)
• How to create your online order settings (Online Ordering Settings link)
• How to change or create your catering hours (Dine In and Pick Up Hours)

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Menu Settings 18

• How To Change Menu Prices
• How To Create a Menu
• How To Create Menu Categories
• How To Add A Menu Item
• How To Create Menu Item Add Ons: Options, Extras and Toppings

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Kitchen and Production Report Settings 6

• Food Prep Report
• Prep Items Explained
• Kitchen Production Report
• Simple Menu Item Kitchen Production Formula
• Tablet Production Report

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