Support Center

This article will go over how to create all the different type of delivery zones.  This will allow you to charge different fees for specific areas.   Note t...

This article will go over the difference in the ticket template.   There are two types of ticket settings.   1 - Order Details page (this is what the emp...

Overview CaterZen has three base order types built in: Dine In, Pick Up, and Delivery. Custom Order Types let you create more specific order types that ...

There are times you may wish to give an across the board discount to any/all employees from a specific company. To keep from having to remember to manua...

This article will go over how to change settings in your calendar tab.   Please note that you can also find this page by going to the Calendar tab and clic...

Please see the Delivery Manager tab in our Solutions folder. https://rcscateringsoftware.freshdesk.com/support/solutions/6000132732 

In this article we will go over how to clone your custom quote cover sheet.   The custom quote cover sheet is the template that CaterZen created for you whe...

If you are interested in using a FTP (File Transfer Protocol) Daily Sales Journal Report by location we can turn that on for you.   You will first need to s...

Overview This article explains the credit card-related settings your team can still manage in CaterZen, including credit card report email notifications, a...

This article will go over how to create a custom field to appear in your Order Entry tab or Customer Checkout page. Here is a video that will show you h...