Support Center

Please see the Delivery Manager tab in our Solutions folder. https://rcscateringsoftware.freshdesk.com/support/solutions/6000132732 

In this article we will go over how to clone your custom quote cover sheet.   The custom quote cover sheet is the template that CaterZen created for you whe...

This article has a video attached that will walk you through the process on how to start allowing CaterZen to run your customers credit cards via Braintree ...

This article walk you through how to set up the process to start allowing CaterZen to run your customers credit cards via Braintree or Authorize.net - autom...

In regards to processing credit cards in CaterZen and being PCI comliant. We use Braintree Payments. They are a PayPal company: https://www.braintreepay...

If you are interested in using a FTP (File Transfer Protocol) Daily Sales Journal Report by location we can turn that on for you.   You will first need to s...

 Braintree verifies the card is valid with a $0 to $1 authorization (depending on the type of card). Once validated, the authorization is removed. That prot...

In this article we will show you a video on how to connect your Braintree or Authorize.net accounts to CaterZen.

In this article we will show you how to choose your settings once you have connected your Braintree or Authorize.net account.   These will be the settings y...

This article will go over how to create a custom field to appear in your Order Entry tab or Customer Checkout page. Here is a video that will show you h...