CRM Record Functions

CRM Customer Records - Add, Edit and Search Contacts
Introduction Efficient customer record management is key to maintaining smooth catering operations. This guide covers how to look up, create, organize, and...
Thu, May 1, 2025 at 12:51 PM
CRM Data Management – Import, Merge, and Delete Contacts
Introduction Managing your CRM data efficiently—importing large contact lists, merging duplicate entries, deleting outdated records, and recovering recent ...
Thu, May 1, 2025 at 12:11 PM
CRM - How Do I Make A Company Tax Exempt
This article will go over how to mark a company tax exempt.   Once the company has been marked tax exempt the tax rate will automatically be set at 0% when ...
Wed, Apr 30, 2025 at 10:44 PM
How Do I Look Up Orders Associated With A Specific Delivery Address
As our software has the ability to allow an unlimited number of catering delivery addresses for a catering customer, there are times you will want to see wh...
Thu, Oct 31, 2024 at 5:57 PM
How To Give Customer's Permission To View A Permission Based Menu
This article will go over how to give a customer permission to view a specific menu that you may not want all customers to view.   This setting will allow s...
Thu, Oct 31, 2024 at 7:00 PM
How To Upload A File To A CRM Record
In this article we will go over how to upload a document to a CRM record.   For example if the client's company is tax exempt you might want to upload t...
Thu, Oct 31, 2024 at 7:21 PM
How To Schedule A Recurring Order
In this article we will be going over to how schedule a recurring order for your customer.   You can schedule the order to occur - daily, weekly, monthly or...
Mon, Nov 4, 2024 at 7:18 PM
How To Request A Customer To Store A Credit Card On File
In this article we will go over how to send an email, with a link, to your customers to allow them to add a credit card to keep on file. Here is a video...
Tue, Nov 5, 2024 at 4:54 PM
How Does Your Customer Upload A Credit Card To Their Account
In this article we will go over how a customer will upload a credit card to their CRM file. To learn how to send a customer a link to upload their credi...
Tue, Nov 5, 2024 at 4:57 PM