CRM Functions

CRM: Icon Reference Guide
CaterZen's CRM includes a variety of icons to help you efficiently manage client records and navigate key features. Each icon represents a different fun...
Tue, Jan 13, 2026 at 8:35 AM
CRM: Customer Records - Add, Edit and Search Contacts
Overview Efficient customer record management is key to maintaining smooth catering operations. This guide covers how to look up, create, organize, and cat...
Tue, Jan 13, 2026 at 9:42 AM
CRM: Data Management – Import, Merge, and Delete Contacts
Overview Managing your CRM data efficiently—importing large contact lists, merging duplicate entries, deleting outdated records, and recovering recent chan...
Tue, Jan 13, 2026 at 8:38 AM
CRM: Financials – Managing Stored Credit Cards & Tax‑Exempt Status
Overview Delivering seamless payments and accurate tax handling is vital to keeping your catering business running smoothly. In this article, you’ll learn ...
Tue, Jan 13, 2026 at 8:39 AM
CRM: Uploading Documents to a Customer Record
Overview Keeping important customer documents—like tax-exempt certificates, event layouts, or even photos of deliveries—attached directly to a CRM record e...
Tue, Jan 13, 2026 at 8:40 AM
CRM: Understanding Highlighted Notes
Overview Ever had a customer with a gluten allergy? Or a regular customer who insists on extra sauce every time? Highlighted Notes in CaterZen help you kee...
Tue, Jan 13, 2026 at 8:43 AM
CRM: Grant Customers Access to Permission-Based Menus
Overview Permission-Based Menus allow you to control which Customers can see specific menus during Online Ordering and Order Entry. By granting access only...
Tue, Jan 13, 2026 at 10:49 AM
CRM: Scheduling A Recurring Order
Overview Recurring orders let you automate repeat catering orders—daily, weekly, monthly, or on any custom interval—so you never miss a customer’s ...
Tue, Jan 13, 2026 at 8:44 AM
CRM: Look Up Orders for a Specific Delivery Address
Overview CaterZen lets you assign an unlimited number of delivery addresses to each Customer. When you need to see exactly what was delivered to a ...
Tue, Jan 13, 2026 at 8:46 AM