Overview

Add Each Add Ons Item to a menu item or package lets you suggest and encourage simple, complementary add-on items when a Customer selects a package.


Once configured, these items appear during ordering as “Item(s) You May Want To Add.” Customers can choose whether to include them and select the quantity they need.


This feature is ideal for recommending items Customers often forget or may not realize they need, such as beverages, disposables, or desert.

What This Feature Is Designed To Do

This feature is meant to encourage additional items that naturally pair with a menu item or package.

It works best for:

  • Gallons of tea or lemonade

  • Desserts

  • Disposable plates, napkins, and utensils

  • Reusable warming racks or chafing sets

These items are:

  • Optional

  • Quantity-based

  • Simple to add or skip

Important Rules Before You Begin

Before adding an Each Item to a package, keep the following rules in mind:

  • The add-on must be a simple menu item

  • The item cannot have Options, Extras, or Toppings

  • Quantity is the only adjustable field

If an item requires choices (flavor, size, preparation, etc.), this is not the correct place to use it.

Common Example

A Customer selects a per-person catering package.

Before adding it to the cart, CaterZen displays recommended add-ons such as:

  • Gallon(s) of Tea

  • Desserts

  • Reusable Wire Rack Chafing Set (Customer can add 1, 2, or more)

These items are suggested, not required, and help Customers complete their order without searching the full menu.

Step 1: Create the Add-On Item (If Needed)

If the item does not already exist:

  • Go to Admin → Menu Manager

  • Create the item as a standard Menu Item → Menu Manager: Add Menu Items

  • Ensure it is a simple item with no Options or Extras

  • The item must have a price set for the menu you are adding it to

Step 2: Add the Each Item to the Package

  • Open the menu and category where the Menu Item/Package lives

  • Click the item so it expands and locate the section labeled Each Add-Ons

  • From the right-side Items list, drag the add-on item into the Each Add-Ons area

Step 3: Clear Menu Cache

  • Click CLICK HERE in the yellow box to clear the menu cache

  • Avoid working in multiple CaterZen tabs while editing in Menu Manager


What the Customer Sees

When ordering online, the Customer sees a section labeled: Item(s) You May Want To Add

For each item, the Customer can:

  • Increase or decrease the quantity

  • See pricing update automatically

  • Choose to skip the item entirely


What Your Team Sees in Order Entry

When your team is taking an order in Order Entry, Each Add-ons Items appear under Suggested Items.

Your team can:

  • See all Each Add-ons Items associated with the Menu Item/Package

  • Recommend add-ons during the order

  • Adjust quantities on behalf of the Customer

  • Add or remove Each Items before checkout

Each Items behave like simple line items:

  • No Options or Extras

  • Quantity-only adjustments

  • Immediate price updates in the order summary


Best Practices

  • Use Each Items to encourage truly complementary items

  • Focus on items Customers commonly forget

  • Keep add-ons simple and easy to understand

  • Avoid editing menus in multiple CaterZen tabs at the same time

If changes don’t appear immediately after saving, you may be prompted to clear your menu cache.

Troubleshooting

If the add-on item does not appear:

  • Confirm the item is a simple menu item

  • Confirm it was added to Each Add-Ons and saved

  • Confirm the item has a price set for the menu you are adding it to

  • Refresh your browser

  • Clear the menu cache if prompted

Related Articles

Support

For additional help, refer to the CaterZen Support Center or contact our CaterZen Support Team.


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