The Mix and Match Options feature enhances how menu item options are selected, giving more flexibility in ordering and ensuring proper portioning. This article walks you through how this feature works and the available settings.

Step 1: Understanding the Default Option Selection

By default, menu item options must match the quantity of the ordered menu items.

1. When a menu item has multiple choices (e.g., sauces for ribs), the system ensures that the number of selected options matches the number of ordered menu items.
2. If a customer orders two of an item, they must select two options in total.
3. The system visually indicates selection status:
   • Green: Correct quantity of options selected.
   • Red: Over or under the required amount.

Step 2: Enabling Mix and Match Options

To modify how options are selected, follow these steps:

1. Go to Menu Manager.
2. Edit an Option Group (e.g., "Rib Sauce").
3. Enable "Show Quantity Fields."
4. Choose from the three selection methods:

Step 3: Understanding the Three Selection Methods

Once you enable the "Show Quantity Fields" setting, you can choose between three different Mix and Match option rules:

Option 1: Default (One Option Per Menu Item)

• Works the same as before—each menu item must have a matching number of option selections.
• Example:
  • If a customer orders 4 sandwiches, they must select a total of 4 options (e.g., 2 mayo, 2 mustard).
  • The system prevents under or over-selection.
• Use case: When every ordered item must have a corresponding option (e.g., one sauce per rib order).

Option 2: Limit the Number of Different Choices

• Customers must still match option quantities to the number of menu items, but they are limited to a certain number of different choices.
• Example:
  • If an order has 5 sandwiches, but the restaurant allows only 2 different meat choices, customers must split the 5 sandwiches between only 2 meats (e.g., 3 turkey, 2 ham).
  • Selecting more than 2 types results in an error.
• Use case: When a restaurant wants to restrict excessive variation in selections (e.g., only three different sandwich types per sandwich platter).

How to Enable:

1. Select Option 2 in the settings.
2. Enter the maximum number of different choices allowed.

Option 3: Allow More Option Units Than Menu Items

• Instead of a 1:1 ratio, customers can select multiple option units per menu item.
• Example:
  • A sandwich pack order of 1 unit allows the selection of 10 different sandwiches instead of being restricted to one.
  • If the customer orders 2 sandwich packs, they must now select 20 sandwiches.
  • Limits on the number of different sandwich types still apply.
• Use case: When bulk ordering allows flexibility (e.g., selecting 10 sandwiches for 1 sandwich pack).

How to Enable:

1. Select Option 3 in the settings.
2. Set the number of units per item (e.g., "10 options per menu item").
3. Define the maximum number of different choices.

Step 4: How This Works on the Front End

• Customers see their option limits and selection rules directly in the ordering interface.
• The system provides real-time feedback:
  • Green: Correct selections.
  • Red: Too many or too few options.
• Updates dynamically when customers adjust order quantities.

Summary: Which Setting Should You Use?

With this feature, you can better control how customers select options, ensuring accuracy and simplifying complex menu offerings. If you have any questions, reach out to our Support Team for assistance!