In this article you will learn how to configure your Catering Ticket Template. This template will allow you to customize your catering tickets that are emailed to your customers to fit your logo colors, information you would like to have on your catering ticket, custom messages and more.
Below is a video of how to configure your Catering Ticket Template:
Below are step by step instructions on how to configure your Catering Ticket Template:
1 - Click on the Admin tab
2 - Scroll to the Global Settings section and click on the Ticket Templates bubble
3 - Click on the Catering Ticket Template link
4 - Next you will see the Editing Catering Ticket Template page
5. You will first need to choose the address that you want to appear. You will have 3 options:
1 - Use Restaurant Address: This is the address that the order was taken under (multiple locations) You can find these addresses here: Admin tab - Restaurant Location section - Location bubble - Current Contact Information for this location section
2 - Use Account Address: This is the address that is found under the Account Address in the Main Admin page. You can find this address here: Admin tab - Edit Admin Account Details bubble - Edit Admin Account Details link. By default #2 option will be selected
3 - Use Custom Address: This will be an address and phone number that you enter in yourself (i.e. a PO Box number)
Below we will discuss each section that appear by default:
6 - Logo: This box names can not be changed. Logo will not appear on your Catering Ticket. To add your logo you will click inside the box where it says: Drop images or click here. Then you can choose from your computer which logo you would like to upload.
7 - Company Info: By default your company's information will appear here.
If you would like additional information hover your mouse on the top left corner of the box with Company Info listed. You will then see a + sign. Click on the plus sign and you will see a line for Custom and Company.
If you want to add a custom message click the Custom Text Line link
If you want to add additional pre-populated information about your company click on the Company link. Company Phone number and Company Email will appear.
8 - Custom Message: This will be the name of the document. By default Catering Ticket will appear in the text color Black. You can customize the name of the document, font color and location of the name.
To customize the name take your mouse to the Catering Ticket line and click on the Pencil icon. Once you click on the pencil icon a box will appear with the name Catering Ticket. You can then edit the name.
If you want to change the font color of the name click on the #00000. A color wheel chart will appear and you can change the font color.
You can have the document name appear in to the Left of the box (by default), Center or Right of the box. To make this change place your mouse over the name Invoice. Then click on the 3 vertical lines. From there the name will adjust.
9 - Sold To: This box will include all the customer's information. You have the option to add more information, edit the name of the information or delete out information.
To Edit the Sold To name you will click on the Pencil icon next to the Sold To name.
A box will appear that will allow you to edit the Sold To name.
To add more information hover your mouse on the top left corner of the box with Sold To name listed. You will then see a + sign. Click on the plus sign and you will see a line for Custom, Customer, and Invoice. To see the additional pre-populate information for Customer and Invoice take your mouse to the line and any additional information will appear to the right. To add Custom information that will not pre-populate click the Custom line.
If you want to edit the default information that already appears you can put your mouse over the line you want to edit and click on the Pencil icon. Click on the Pencil icon and a box will appear with the name of the information. You can then edit and ok to save the new information.
If you want to Delete a default information that already appears you can put your mouse over the line you want to delete and click on the Trash Can icon. Click on the Trash Can icon and the information will be deleted.
10 - Deliver To: This box will include all the delivery's information. You have the option to add more information, edit the name of the information or delete out information.
To add more information hover your mouse on the top left corner of the box with Deliver To name listed. You will then see a + sign. Click on the plus sign and you will see a line for Custom, Invoice, Delivery. To see the additional pre-populate information for Invoice and Delivery take your mouse to the line and any additional information will appear to the right. To add Custom information that will not pre-populate click the Custom line.
If you want to Edit the default information that already appears you can put your mouse over the line you want to edit and click on the Pencil icon. Click on the Pencil icon and a box will appear with the name of the information. You can then edit and save the new information.
If you want to Delete a default information that already appears you can put your mouse over the line you want to delete and click on the Trash Can icon. Click on the Trash Can icon and the information will be deleted.
11 - Miscellaneous:
To add more information hover your mouse on the top left corner of the box with Miscellaneous name listed. You will then see a + sign. Click on the plus sign and you will see a line for Catering Ticket. To see the additional pre-populate information for Invoice take your mouse to the line and any additional information will appear to the right.
If you want to Edit the default information that already appears you can put your mouse over the line you want to edit and click on the Pencil icon. Click on the Pencil icon and a box will appear with the name of the information. You can then edit and save the new information.
If you want to Delete a default information that already appears you can put your mouse over the line you want to delete and click on the Trash Can icon. Click on the Trash Can icon and the information will be deleted.
12 - Item Section: This is the section that will list all of the menu items that were ordered by the customer.
Item Section Title: This will be default show, Order Details. This line can be customized
Item Font Color: If you can change the font color of the bar that shows Item - Unit Price - Quantity - Total Price you can do that here. Click on the #4f90bb A color wheel chart will appear and you can change the font color.
Item Background Color: If you can change the background font color of the bar that shows Item - Unit Price - Quantity - Total Price you can do that here. Click on the #dce9f1 A color wheel chart will appear and you can change the font color.
Menu Item Information: By default the menu item name will appear. You have the option have the Description, Special Instructions, and Modifiers to appear under the menu items name.
Description: This is the description of the menu item that you have given when creating your menu.
Special Instructions: This is additional information that you have added to menu item for this particular order.
Modifiers: Options, Toppings Extras
To add one of the features to the order you will need to check off the box next to the feature.
If you want to reorder the features click and drag the 9 dot square.
13 - Custom Message/ Info:
To add more information hover your mouse on the top left corner of the box with Custom Message/Info name listed. You will then see a + sign. Click on the plus sign and you will see a line for Order. To see the additional pre-populate information for Invoice take your mouse to the line and any additional information will appear to the right.
14 - Custom Message 2: This last section is for you to type any additional message you want the customer to see at the bottom of their invoice. For example: We appreciate your business and we hope you enjoy your catering.
If you want to change the font color of the name click on the #00c000. A color wheel chart will appear and you can change the font color.
15 - Be sure to click Save once you are done with all your changes. Note you can also Preview what the invoice will look like by clicking the Preview tab
You have now learned how to customize your Catering Ticket Template.