In this article we will be going over to how schedule a recurring order for your customer. You can schedule the order to occur - daily, weekly, monthly or even customize it.
Here is a video that will show you how to schedule a reoccurring order.
Here are step by step instructions on how to configure the recurring orders.
1 - Click on the CRM tab and then look up the customer's name. Then click on the link for the customer's name.
2 - Next, you will click on the Order icon.
3 - The customers past orders will appear.
4 - If an order appears in Red then the order is already scheduled as a reoccurring order.
5 - To schedule a new recurring order, you will click on the Recurring Order icon.
6 - Once you click on the Recurring Order icon, a Pop-Up Box will appear to choose the settings.
7 - Here is an explanation of all the settings:
A - Repeats: Choose how often you want the order to repeat
Weekly: You will get an additional choice to choose the day you want the order to occur on.
Monthly: You will get an additional choice to choose the either the day of the month or the day of the week.
B - Repeats every: You can choose the number of days you want it to repeat.
C - Starts On: When do you want the recurring orders to start recurring on.
D - Ends: The date when you want the recurring orders to stop.
After: will stop the recurring orders after X number of times it recurs
On: will show the date you want the order to stop recurring on
E - Summary: This will show you a summary of what you scheduled for the recurring order
8 - Click Save when done with the changes.
A pop-up will show that the order sequence will be generated in the background and another pop-up will show letting you know it's been generated.
9 - Once you have saved the changes, the Original Order will have an Orange Recurring icon.
To make edits/changes to the settings you will just click on the Orange Recurring icon.
10 - The Recurring Orders that were created will appear in Red.
Note: The scheduled orders will have the Recurring Order icon blocked out. You will not be able to make changes under those orders. Only the Original Order.
11 - In the Overview tab, the Reoccurring Orders will have an R after the Order ID.
12 - Under the Overview tab and View All Orders the orders will appear in Yellow.
You have now learned how to schedule a Reoccurring Order.