This article is for CaterZen Clients that started their account before 2021.
If you signed up with CaterZen after 2021 please use the article below
to create your Delivery Zones and Charges.
This article will go over how to turn on delivery charge. We have 3 options for setting up your delivery charge: Flat Fee, By Mileage, By Zip Code. You can override a delivery fee at any time under the Order Entry tab. Note this is different then the Delivery Zone configuration.
Below is a video that will show you how to configure your Delivery Charges configured for Zip Codes or by Radius.
Below are step by step instructions on how to configure your Delivery Charges configured for Zip Codes or by Radius.
1. Click on the ADMIN tab
2. Next look for the Restaurant Locations section and click on the bubble for your location (ie. Corky's Nashville).
3. When you click on the bubble several links will appear. Look for the Delivery Charges link.
4. The Delivery Charge screen will appear.
5. Minimum Order Subtotal for Delivery Orders: If you require the subtotal of a the order to be a specific amount - add that here.
6 - Minimum Delivery Charge: If you want a the delivery charge to be a no less then a certain amount - add that here.
7 - Enforce Delivery Zones: Check this box off if you want to Enforce the Delivery Zones you have created in our Delivery Zone Map. If you want to learn more about this please see the Delivery Zone article. Note if you check this box off then the Delivery Zones you have created will override the settings in this section.
8 - We Delivery to the Following Zip Codes: If you only want to delivery to specific Zip Codes add those here. You can add more Zip Codes using a comma.
9 - We Delivery within a Radius of this many miles from our Store Location: If you only want to delivery within a certain radius of your store location - add that here.
10 - When an Order Falls Into Multiple Ranges use the: If you have multiple Delivery Charges configured you will need to decide if you want the Higher Fee or the Lower Fee to be charged.
11 - Click the Save This Information tab.
12 - Once you are done setting up the Zip Codes or Radius you will then need to configure the Delivery Charges. The first section is by miles and the second section is by Zip Codes
13 - For Miles/ Radius:
14 - Click on Add Zone link
15 - Fill in the form. Starting from 0 miles to x number of miles.
16 - Click Add Zone tab
17 - Then click the Edit Fees link
18 - Choose if you want the fee to fixed or variable. Fixed will be a certain amount for all orders. Variable will be a delivery charge that is based off of the dollar amount spent for the order.
19 - Add the $ or % amount you would like to charge
20 - Click on Save Criteria tab
21 - Repeat this step until you have completed all charges.
22 - Then click Edit Fees link under the Greater than XX miles. This will be the max amount the customer will be charged for miles not configured
23 - For Zip Codes:
24 - Click the Add Zone link
25 - Add the Zip Code and click the Add Zone tab
26 - Click the Edit Fees link
27 - Choose if you want the fee to fixed or variable. Fixed will be a certain amount for all orders. Variable will be a delivery charge that is based off of the dollar amount spent for the order.
28 - Add the $ or % amount you would like to charge.
29 - Click on Save Criteria tab
You have now learned how to configure your Delivery Radius or Zip Code Charges. If you have any other questions please feel free to submit a support ticket.