Introduction

When you place an order in CaterZen, a catering ticket can be automatically emailed to the customer. However, there may be times when you want to send it again, such as if the customer requests another copy or if you need to send it to a different recipient. In those cases, you can easily send the catering ticket manually at any time.

**Explore our Interactive Click-through Guide here or follow the steps below**

Steps to Manually Email a Catering Ticket

• Locate the order you wish to send and click on the Order ID to open the Order Details page.

• In the Choose a Function dropdown, select Email Tickets.

• Choose your recipient: Click the Send Confirmation Email to (Customer) Now to the email address on file for the customer.

• Or Enter an email address in the box and click Send Confirmation Email to Custom Recipient

Conclusion

While CaterZen can send catering tickets automatically when an order is placed, you always have the flexibility to manually send one whenever it is needed. This ensures your customers and anyone else involved can quickly get the order details they need, exactly when they need them.

For additional help, refer to the CaterZen Support Center or contact our CaterZen Support Team.

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