Overview
The Monthly Statements report provides a full Account Activity Statement for your CaterZen account for the month selected. It includes all activity tied to your Variable Fee Balance such as text message notifications, marketing letters, fax usage, phone notifications, and any other variable services used during the month. It also shows Variable Service Fee replenishment charges made to your credit card when your balance falls below your minimum required on-hand amount.
This report is commonly used for month-end accounting, verifying usage charges, and reviewing how your Variable Fee Balance changed throughout the month.
If you need to review all billing charges (monthly fees and variable fee replenishments together), use the Past Billing Transactions report instead.
Accessing the Report
Go to More in the main navigation.
Select Reports.
Open the Account Billing Reports tab.
Click Monthly Statements.
Choose the available statement from the dropdown.
Click Get Report
Exporting or Sharing
At the top of the page, you can:
Print, Download, or View in Excel for further review.
Email the Report to yourself or another team member.
Understanding the Report
The Monthly Statement shows every Variable Fee transaction for the selected period. Each line includes:
Date – When the activity occurred
Description – The type of charge or activity
Amount – The charge applied for that activity
Available Balance – Your remaining Variable Fee Balance after the charge
Additional Info – Details about the usage
Note: Variable service fees are charges to your credit card to keep your available balance at or above the minimum threshold needed to cover SMS messages, phone notifications, faxes, marketing letters, and other variable expenses. These replenishment charges occur whenever your balance falls below the minimum on-hand balance for your account.
Common Use Cases
Reviewing SMS, fax, and phone usage charges for a selected month
Reconciling Variable Fee replenishments
Understanding which charges reduced your available balance
Reviewing month-end activity for a single location or the entire organization
Providing detailed usage records to your accounting team
Best Practices
Export your Monthly Statement at the end of each month for accurate reconciliation.
Compare this report with the Past Billing Transactions report if you need to confirm replenishment timing.
Save monthly copies for internal documentation, especially if you manage multiple locations.
If usage appears higher than expected, review your system’s communication settings.
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Support
For additional help, refer to the CaterZen Support Center or contact our CaterZen Support Team.
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