When it comes to processing credit cards in CaterZen and staying PCI compliant, we partner with Braintree Payments, a PayPal company renowned for its security and transparency. To learn more on connecting, managing and troubleshooting Braintree, click on our Braintree Credit Card Processing Guide.


Braintree Pricing:

  • Transaction Fee: 2.59% + $0.49 per transaction. This rate includes American Express, which is advantageous considering the majority of catering orders involve card-not-present transactions. This makes Braintree an excellent choice, especially given the complexity and volume of catering transactions. 
  • Canadian Rates: 2.9% + $0.30 per transaction (with an additional 1% fee for USD transactions)
  •  Learn more about their pricing: Braintree Pricing


Key Features Included (No Extra Fees):

  1. Gateway Software: Facilitates communication between CaterZen and their processor (other providers charge $20/month for this).
  2. PCI Vault: Securely stores credit card information in a PCI-compliant vault (other providers charge $20/month for this).
  3. $0 Statement Fees: No hidden monthly charges.
  4. No Minimum Processing Requirements: Process as much or as little as you need.
  5. Includes All Cards: Rates apply to all credit card transactions, including American Express.

Three Additional Benefits of Using Braintree with CaterZen:

  1. Batch Credit Card Processing:

    • You can choose the time of day to batch process all credit card transactions in your CaterZen settings. Once processed, you’ll receive a detailed report showing which cards were approved and which were declined.
  2. Online Invoice Payments:
    • Send invoices directly to clients via email with a payment link.
    • Clients can pay securely online, saving time and streamlining collections.

  3. Enhanced Fraud Protection:

    • Enable advanced fraud management settings, like AVS (Address Verification Service) and CVV checks, for added security.
    • How to enable these settings: Braintree Fraud Management Guide

Special Notes for Canadian Clients:

  • Base Rate: 2.9% + $0.30 per transaction.
  • USD Transactions: Additional 1% fee.
  • Chargebacks: Flat $15 fee per chargeback.
  • Refunds: Fully or partially refunded transactions incur a $0.

Braintree makes credit card processing easy, secure, and affordable while offering features designed to save you time and reduce stress. If you’d like to learn more about how CaterZen can run your credit cards, we’re here to help! Schedule a session at www.BookTimeWithJillian.com for personalized assistance. 


Not a CaterZen customer yet? Discover how our catering software can streamline your business—click here to learn more!